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Work Order System


The Maintenance & Operations Department's job is to support district sites.  The most efficient way services can be provided in a timely way is through utilization of M&O's automated work order system. 

So what happens to all those work orders? This is the process:

  1. A work order is submitted to the Maintenance & Operations Department.
  2. Assigned staff review each request, obtaining more complete information from the site, if needed.  
    1. Note:  If the work is an emergency, the site should call the M&O office immediately, and then submit a work order, noting that M&O was called. 
  3. If approved, the work order is scheduled; if it is "declined", the reason is entered in the "Comments" section of the work order.
  4. Work orders are completed in priority order and first in first out.

AR 3.12 Maintenance Work Orders

    • 1.1 To clarify procedures for requesting repair, maintenance, or renovation services from the district’s Maintenance and Operations Department (M&O).
    • 1.2 To provide data and records to track, plan, and allocate labor, schedules, staff, and funds.
    • 1.3 To substantiate all maintenance labor, materials, and costs.
  • 2.0 ACTION  
    • 2.1 All requests for repair, renovation, upgrade, or modification to school facilities are to be submitted to M&O via SchoolDude.    
    • 2.2 All emergency work orders must be called to the M&O office immediately and followed up with a work order.  An emergency is considered if it involves one of the following:  
      • a.  Safety of students, visitors, or staff. b.  Immediate protection of facilities, including equipment, structures, or grounds. c.  Immediate attention for issues that compromise ongoing education, such as graffiti removal; loss of power or telephone; gas or water leaks; broken locks or windows; etc.    
    • 2.3 All work orders submitted for non-emergency work requiring extensive funding, resources, planning, labor, fabrication, alteration, moving, or development of related items prior to implementation, are reviewed for feasibility.  An explanation will be entered on the work order if work is not approved.  
    • 2.4 All work orders resulting from vandalism must include a vandalism number assigned by the site.  Per district policy, a Vandalism Report must also be completed and forwarded to the Insurance Department with a copy to M&O.  
    • 2.5 Audio visual equipment, tools, or other items costing less than $1,000 are generally considered beyond economic repair.  Electronic equipment, such as televisions, computers, etc., contained hazardous materials and must be disposed of in accordance with district policy.  
    •  2.6 Computer equipment service and repair needs are handled through the Technology and Information Systems Department via the RADAR desk, not M&O.  
    • 2.7 Sites are responsible for reviewing and tracking the status of work orders they submit via the on-line system.    
    • 2.8 Major repairs, renovations, remodels, moves, or other projects of large scope are overseen and inspected for safety, quality and completion by the Executive Director, M&O, or designee.


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